A Shower in Crownsville, MD, Was Expertly Restored With Our Grout Cleaning Process

February 09, 2024

Showers are one of the most frequently used areas of the home, so keeping them in good shape can be challenging for most homeowners. In certain instances, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help.


Our client from Crownsville, MD, had a similar problem with her shower. The owner cleaned the area regularly, but despite her efforts, the surface still looked unappealing. After trying alternative methods that didn't work, she decided it was best to seek professional assistance. While she was searching, one of her friends recommended our grout cleaning services in Crownsville, Maryland, saying we were the best in town.

Following her friend's suggestion, she visited our user-friendly website and was happy to find all the information they needed. She read a few of our blogs and browsed our picture gallery, which instilled the confidence she needed to call us.

One of our friendly representatives listened to her concerns and assured her we could help. Our representative scheduled a free in-home inspection at her convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her shower and noticed the surface was in poor condition. The caulking on the right angle expansion joints was damaged, and the grout wasn't adequately sealed, contributing to staining, discoloration, and decay.

After discussing our assessment with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our shower restoration package using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address all the issues, color seal the grout to revamp its color, and ensure the surface would be protected for a long time.

We gave her a no-obligation quote detailing the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

On the appointed day and time, we returned to our client's house to begin the job. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we deep-cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface. Next, we used vapor steam cleaner to remove embedded dirt and kill mold spores.

When the surface was spotless, we removed the caulking on the expansion joints and the grout on the floor with an oscillating tool and replaced it with epoxy grout. Unlike common mixtures, this product isn't porous and can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

For the following step, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. It also reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we told our client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look.

Finally, we applied shower armor clear sealant to the walls and floor, adding an extra layer of protection that enhanced the surfaces and would last for a long time with proper care.

After cleaning up, we called our client and showed her the results. The owner loved the renewed appearance of the surface and said the shower looked beautiful. She told us our job had exceeded her expectations, and after thanking us, she promised to recommend Sir Grout's services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her restored shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and after using the shower, drying the surfaces with a squeegee, towel, or terry cloth.

Ready to give your shower a makeover? Your local Sir Grout Annapolis team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (443) 775-8000 or by using our online scheduling option to schedule a free quote.