Our Techs Restored This Shower in Severna Park, MD, With Our Exceptional Stone Cleaning Process

April 08, 2024

Keeping showers clean and beautiful is a struggle for many homeowners because these are frequently used areas that become unsightly quickly. In many cases, standard cleaning methods won't be enough to address issues caused by day-to-day wear or harsh cleaning products, and the surface might need professional restoration. We recently received a request from a client in Severna Park, MD, who was dealing with a similar problem.


She had a beautiful ceramic shower with a marble pebble floor, but she was unhappy because the surface deteriorated over the years, and she couldn't achieve satisfactory results. After trying several failed methods, she decided it was best to seek professional assistance, so she went online and searched for stone cleaning services in Severna Park, Mayland, and found a link to our website at the top of Google's results.

The homeowner found all the information she needed on our user-friendly site. She read through some of our informative blog posts and then checked out our picture gallery, which gave her the confidence to fill out our online scheduler, to request a free evaluation at her convenience.


At Sir Grout, we believe that a well-presented team and marked vehicles reinforce the reliability of our services, and contribute to a seamless and trustworthy customer experience. We arrived as scheduled, dressed in sharp uniforms and ready to provide the in-home consultation.

We quickly assessed the issues in the shower and shared our observations. The ceramic and the marble pebble surfaces were in poor condition, with dirty tiles, and moldy grout that wasn't adequately sealed. We explained that grout is porous and soft, which makes it susceptible to staining, discoloration, mold growth, and decay when it's unsealed.

After the inspection, we suggested the best solution to restore the surface. We recommend our stone and grout cleaning and sealing service which features professional-grade equipment and our proprietary products, which are the safest and most advanced on the market.

We assured her we would repair the damage, enhance and shield the grout, and give the surface a complete renovation. The owner was pleased with the solution we proposed and the reasonable quote, so she immediately scheduled the job on a future date and time that was convenient for her.

We take pride in fulfilling our promises and providing a safe environment for all our customers. From the moment we set the free quote up until the finished product, we'll treat our client's home with extreme care and attention. As we returned on the appointed date, we protected the area with masking tape, set up our equipment, and began our multi-step process, keeping the homeowner informed and answering all her questions.

First, we used a high-speed scrubber and our exclusive cleaner to deep-clean the surface. Unlike store-bought cleaners, our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we steam-cleaned the area to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout on the floor and regrouted the deficient areas with a resilient epoxy solution. This remarkable product is ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

To finish the job, we sealed the grout lines with our flagship sealant, ColorSeal. Our high-quality product offers unmatched protection against dirt, water, stains, and other damage. It also reduces wear and tear, so our clients can easily maintain their surfaces.

ColorSeal is a top-of-the-line sealant that gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures our clients can find a color to match their tiles or choose to change it to give a new look to their surfaces.

After completing all the steps, and restoring the shower, we cleaned up and met with our client to show her the results. The owner was thrilled to see the renewed appearance of the surface and said the shower looked even better than she had imagined.

She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends experiencing similar hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave our client a few recommendations and helpful tips for better maintenance. We suggested keeping a weekly cleaning routine using only pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers exceptional results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We advise against using soap-based products or substances with acidic properties because they contain harsh chemicals that can damage the surface. Moreover, they leave a residue that often seeps into the grout, which can cause discoloration, staining, and other issues.

Mold and mildew are a threat and it's important to take certain measures to help prevent their growth. Since these fungi thrive in dark and damp environments, we recommend keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Are you struggling with the maintenance of your shower? Don't worry, Sir Grout Annapolis has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (443) 775-8000 or by using our online scheduling option to schedule a free quote.